Ok, let me start with a bit of a confession…
I was a social media atheist. Don’t get me wrong, I love my Facebook
account, I thought Twitter was ok, even though I was pretty much just a lurker,
I never got into LinkedIn, but I didn’t feel they were really effective means
of community and that any ‘community’ created there was in some not authentic
and not as ‘real’.
I just didn’t believe.
These were toys and time wasting activities. Facebook was nice to use to keep tabs on
people and make sure that folks you had somewhat lost touch with over the years
were still ‘ok’, but it was a toy, not a tool.
And certainly not a spiritual tool.
But I’m changing my mind…
I just finished ‘Click 2 Save’ by Elizabeth Drescher and
Keith Anderson and they lay out a very convincing argument and provide concrete
examples of how social media can be used to unite people into, effectively, a
digital congregation, how it can be used to provide ministerial support to
people all across the world, and how it can invigorate church.
It’s actually rather odd that I didn’t fully believe in the
power of social media, I’ve been online since 1991 (yay for Prodigy!), been a
part of multiple groups that really only knew each other via the internet and
am currently part of a Distribute Learning Cohort in Seminary. Plus I wholeheartedly endorse a model of
learning that acknowledges that more effective learning occurs when all
participants are acknowledged as having something valuable to contribute and
learning is an active event of sharing, and not a passive event where students
receive without question and without regard to their own personal experiences.
So even despite all of that, I still viewed social media
tools like Facebook and Twitter as being yet another way for a person or an organization
to ‘push’ information to people, not as a vehicle for conversation. In the terms of Drescher and Anderson, I saw
it as another form of broadcast media (34-35).
I failed to understand how these tools can, if properly used, draw
people into a community and strengthen existing communities by providing
another opportunity for connection.
It’s easy to dismiss the effect that a short message, a
‘like’, or a retweet can enrich somebody’s day, but when I think about how I
feel when those things happen to me, I know it to be true. And that is part of what Anderson and
Drescher are saying, social media provides a way for people who may normally
only interact with each other for a few minutes before or after a worship
service to stay in contact throughout the week.
They learn more about each other and their sense of friendship with each
other grows even while they are physically apart. This effect happens multiple times over and
soon the entire congregation is a stronger community.
But what great about social media is that it expands the
boundaries of the conversation by letting friends who may not be a part of the
congregation, but are friends with me, to see interaction occurring within the
congregational community and participate in them, effectively becoming part of
the community themselves.
What’s great about Drescher and Anderson is that they not
only set the stage with a great argument for ‘why’ social media is a good tool,
they effectively demonstrate ‘how’ to go about using several of the more popular
platforms and provide good goals and milestones for brand new users, moderate
users and advanced users. They take the
‘new’ and make it less intimidating.
They also talk a lot about the importance of maintaining a
clear and consistent identity, of not assuming a voice or identity that is
decidedly different from who you are outside of the internet (41-43) and how
you might look to one of several areas to find a focus for communicating your
interests and gifts in the world of social media.
The important thing in all of it is to see social media as
another of creating relationships, not marketing, not trying to get more
offering donations, but a way to create and strengthen real relationships. The discuss the ‘LACE’ model of social media
practices to quickly outline what should be kept in mind as engagement occurs
(126-128). The practices are Listening,
Attending, Connecting, and Engaging and they, rightly so, are very focused on
the larger group, there is not an aspect that focuses on ‘me’, but it is all
geared to making others feel welcome and appreciated.
And I like all of that.
It takes principles that the church is supposed to encompass (welcoming,
attentive, caring, focused on the needs of others) and provides another means
of doing all that. So I’ve become a
believer (cue ‘I’m a Believer’ by the Monkees).
But what does that mean?
Well, I have begun to try and tweet at least once a day (@JonTrapp), I’m
trying to be more consistent about my Facebook time and in engaging in that
community more and more. I’ve also begun
a conversation with the rest of the worship team in my contextual congregation,
House of the Rock, to talk about how we might use our hashtag #hotr2013, to
have an ongoing notion of ‘prayers in community’. Prayers in community is an activity that we
often engage in during the time for ‘Prayers of the Church’ where we ask people
to get in small groups and share their prayer requests with each other, and
then pray together. It’s actually quite
powerful in creating relationships during worship, so it might be a good step
in creating a more active digital ministry.
This idea is based largely on the examples provided on pages 139-141.
Are you already using social media in your ministry? Is it working? Leave a comment and help us all grow!